Last Updated: 2/7/2026

Business Name: Catke LLC

Website: www.theshyfox.com

Contact Email: shyfox@catke.llc

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Thank you for shopping with us! Below you’ll find details about how and when your order will ship.

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Amazon Orders

Products purchased through Amazon are fulfilled and shipped directly by Amazon.

Shipping speeds, delivery dates, and costs are calculated at checkout and may vary based on your location and  Prime eligibility.

Please refer to your Amazon account for tracking, delivery updates, or shipping questions related to Amazon orders.

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Website Orders (Direct Purchase)

Orders placed directly through our website are processed within 2-3 business days (excluding weekends and holidays).

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Estimated delivery times:

Standard U.S. shipping: 3–7 business days

Tracking information will be emailed once your order ships.

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Shipping Rates

Shipping costs are calculated at checkout based on your order and location.

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Shipping Locations

We currently ship within the United States only.

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Delays

Delivery times are estimates and may be affected by carrier delays, weather, or holidays.

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Questions?

If you have any shipping questions, please contact us at shyfoxhelp@catke.llc

We’re happy to help!